Who are we ?

Employees Who See Life in Pop!

At Poplidays, we already make sure we have happy and comfortable employees in their work before offering you an unforgettable experience.

Attached to the values of their beloved Basque Country, the Poplidays teams come from all over France! Bretons, Basques, Pyreneans, Alpines, create a perfect mix to offer you the best of holiday rentals.

At Poplidays, we are not just a united team; we are a passionate team doing our best to offer you the best experience.

In total, we form a team of over 40 people including stay advisors, traveler experience managers, professional advisors, marketing staff, developers.

Our Values

Conviviality :

Find in all our services a warm welcome, conviviality, and a sense of hospitality that will allow you to create a pleasant and memorable vacation experience.

Authenticity :

The team values authenticity and strives to highlight the local cultures of each destination, their gastronomy, and their traditions.

Proximity and Availability :

At Poplidays, we place great importance on protecting the environment and promoting both small and large gestures for the planet, as well as all environmentally respectful practices.

Proximité et disponibilité :

At Poplidays, we are close to our customers, accessible, and attentive to the needs of our interlocutors. We do everything to answer questions and provide quick and efficient assistance.

Our Offices

In the image of the team, our offices are warm and friendly. Our offices have been designed to inspire a sense of well-being and escape within one of France's most popular tourist destinations: Biarritz.

Our Customer Service

Our human-sized customer service, called Pôle Voyageurs, is at your disposal from Monday to Saturday from 9:30 am to 7:00 pm (French local time) and during the summer, on Sundays from 10:00 am to 6:00 pm (French local time), by phone at 05 59 01 01 07 or by email at reservation@poplidays.com.

To be as available as possible, Pôle Voyageurs is also available on French public holidays, from 10:00 am to 6:00 pm.

It consists of approximately 10 employees, all passionate about tourism, speaking a total of 4 languages (French, Spanish, English, and German) and wishing to provide their valuable advice to find the most suitable offer for each and every one of you.

Payment Security: Securing online payment is one of the challenges of our profession. POPLIDAYS has chosen Dalenys solutions, from the BPCE group, and Stripe to ensure a serene reservation.

Cancellation Insurance covering all participants in the stay from subscription until the end of their vacation in the rental booked with POPLIDAYS (optional service).