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Privacy policy and processing of personal data

This Privacy Policy sets out and informs you of the manner in which Poplidays uses and protects the information you may provide to us when you use this website accessible from the following URL: https://www.poplidays.com (hereinafter the "Website"). 
Please note that this privacy policy may be modified or supplemented at any time by Poplidays, in particular in order to comply with any legislative, regulatory, case law or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to regularly consult this confidentiality and cookie use policy in order to take note of any changes. 



In general, you can visit the Poplidays website without providing any personal information about yourself. In any case, you are under no obligation to transmit this information to Poplidays. 
Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested. In this respect, Poplidays may in some cases ask you to provide your surname, first name, email address and telephone number (hereinafter referred to as your "Personal Information"). By providing this information, you expressly agree that it may be processed by Poplidays, for the purposes indicated in point 2 below and for the purposes indicated at the end of each form. 
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and with the French Data Protection Act of 6 January 1978 as amended, Poplidays informs you of the following: 


1.1 Identity of the data controller 

The person responsible for the processing is Poplidays, whose registered office is at 1 rue Putillenea - 64122 Urrugne - France. 
Tel: 0033 5 59 01 01 07 


1.2 Purpose of processing 

Poplidays may process your Personal Information: 
(a) to provide you with the information or services you have requested; and/or 
(b) for the purpose of collecting information to improve our Website, products and services (including through the use of cookies); and/or 
(c) to provide the service or information you requested (including alerts on a particular search, saving your search results (Favourites), subscribing to our mailing list, creating a personal account, white papers) 
(d) to provide you with commercial offers in compliance with the RGPD, i.e. from your clearly expressed consent to receive informative or commercial emailings 


1.3. Recipients 

Only Poplidays is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors used by Poplidays (you will find more information about them in point 7 below). Neither Poplidays nor any of its subcontractors market the personal data of visitors and Users of its Website. 


1.4. Duration of data storage 

Your Personal Information is kept by Poplidays only for the time corresponding to the purpose of the collection as indicated in 2 above. 


1.5. Data processing rights and freedoms 

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1. 


1.6. Data security 

Poplidays collects and processes data with the utmost confidentiality and security, in compliance with applicable laws, in particular by using a secure data transfer protocol symbolized in most browsers by the small green padlock next to the URL of the web page, but also by its data security policy (hosting, outsourcing, VPN, firewall, authorizations, etc.). 

o Right of access and communication of data
You have the right to access the Personal Information that concerns you. 
To help you in your approach, you have the possibility of making the request directly from your personal space or by sending us a letter to our postal address mentioned above. 

o Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete. 
You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their loved one be taken into account and/or that the necessary updates be made. 
To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of a deceased relative, your right of rectification by means of a written request to the postal address mentioned in point 1.

o Right of opposition
The exercise of this right is only possible in one of the following two situations: 

  1. When the exercise of this right is based on legitimate reasons; or 

  1. When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. 

If you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1. 


1.7 Response time 

Poplidays undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable time period which shall not exceed 1 month from the receipt of your request. 


1.8. Authorized service providers and transfer to a third country of the European Union 

Poplidays informs you that it does not use service providers to facilitate the collection and processing of the data you have provided. 
However, if Poplidays were to collaborate with a company for these purposes, Poplidays will ensure that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use and data protection. In particular, Poplidays will ensure that there is a legal basis for any transfer of data to a third country. 


1.9. Complaint to the competent authority 

If you consider that Poplidays is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or request with the competent authority. In the United Kingdom, the competent authority is the Information Comissioner’s Office or ICO to which you can send a request electronically by clicking on the following link: https://ico.org.uk/ 

For Ireland, the competent authority is the Data Protection Commissioner or DPC: https://www.dataprotection.ie/ 



When you first connect to the Poplidays website, you are informed by a banner at the bottom of your screen that information relating to your navigation may be recorded in files called "cookies". Our policy on the use of cookies allows you to better understand the provisions we implement in terms of navigation on our website. It informs you in particular about all the cookies present on our website, their purpose (part I.) and gives you the procedure to follow to set them (part II.) 


2.1 General information about cookies on the Poplidays website 

Poplidays, as the publisher of this website, may place a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you a smooth and optimal browsing experience on our website. 
Cookies" are small text files of limited size that allow us to recognize your computer, tablet or cell phone in order to personalize the services we offer you. 
The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when Poplidays has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know. 
In order to better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Poplidays website, their name, their purpose and their retention period. 


2.2 Configuring your preferences on cookies 

You can accept or refuse the deposit of cookies at any time. 
When you first connect to the Poplidays website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the Poplidays website (by loading a new page or clicking on various elements of the site, for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the "X" icon to the right of the banner at the bottom of your screen. 
Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required. 

  • Cookies exempt from consent 

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from prior consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Poplidays. 

  • Cookies requiring your prior consent 

This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain on your terminal until their deletion or expiry date. 
As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (in particular Hotjar), advertising cookies (which Poplidays does not use) and social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn). 
The audience measurement cookies establish statistics concerning the frequentation and the use of various elements of the website (such as the contents/pages you have visited). This data helps to improve the ergonomics of the Poplidays website. An audience measurement tool is used on this website: 
o The audience measurement tool used by Poplidays is Google Analytics whose privacy policy is available here: https://support.google.com/analytics/answer/6004245?hl=en 
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the Poplidays website, in particular through a sharing application "button" depending on the social network concerned. Four types of social network sharing cookies are present on the Poplidays website: 
o Facebook, whose cookie policy can be found at the following link: https://fr-fr.facebook.com/policies/cookies/ 
o LinkedIn, whose cookie policy can be found at the following link: https://www.linkedin.com/legal/cookie-policy?_l=en_EN 
o Twitter, whose options for controlling or restricting the use of cookies and whose cookie policy can be found at: https://help.twitter.com/en/rules-and-policies/twitter-cookies 
o YouTube, where you can find help on how to delete cookies from the Google Chrome browser by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=en but also the complete cookie policy at the following link: https://policies.google.com/technologies/cookies?hl=en&gl=en 


  • There are various tools available to you for setting cookies 

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or rejected depending on their sender. 
CAUTION: We draw your attention to the fact that refusing the deposit of cookies on your terminal may nevertheless alter your user experience and your access to certain services or features of this website. Poplidays declines all responsibility for any consequences related to the deterioration of your browsing conditions that may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result. 
Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you lose all the benefits provided by the cookie. 
Please take note of the many tools available to you below to enable you to configure the cookies placed on your terminal. 


  • Setting your Internet browser 

Each Internet browser has its own settings for managing cookies. To find out how to modify your cookie preferences, you will find below the links to the necessary help to access the menu of your browser provided for this purpose: 
Chrome: https://support.google.com/chrome/answer/95647?hl=en 
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies 
Internet Explorer: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d 
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html 
Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR 
For more information about cookie management tools, you can visit the ICO or DPC website: https://ico.org.uk/ or https://www.dataprotection.ie/ 



3.1 Information you provide to us. 

We collect the financial information you provide to us (your bank account or credit card information) when you use the Poplidays Payment Service. 


3.2 Information required to use the Poplidays website. 

To make a reservation on the Poplidays website, we may ask you to provide certain information such as: your bank account or credit card information, in order to facilitate payment processing. This information is necessary for us to meet our legal obligations. Without it, we would not be able to provide you with the services you require. 


3.3 Information necessary to use the Payment Service. 

When you use the Poplidays Payment Service, the Payment Processor needs your bank account or credit card information in order to process payments and comply with applicable law. 


3.4 Information we collect automatically when you use Poplidays' website and Payment Service. 

Poplidays collects personal information such as your payment transactions, payment method, date and time, payment amount, billing zip code, address and other related information. This information is necessary to provide you with the services you expect, to comply with applicable law and to improve the functionality of the Poplidays website.

For more information, please visit the Secure Payment page